The latest Nintendo Switch update has issued a fix for the system “sometimes causing incorrect joystick control” on the Nintendo Switch Pro Controller.
In case you missed our prior reports, the Nintendo Switch’s Joy-Cons have issues with drifting–which is when the joystick remains untouched, yet input is still registered.
This resulted in a class action lawsuit by Chimicles, Schwartz Kriner, & Donaldson-Smith in July 2019. Reports suggest Nintendo even began repairing Joy-Cons for free mere days after the lawsuit became public knowledge.
The Nintendo Switch Lite was later added to the lawsuit, and the hardware failure causing the drift was exposed. Curiously, a Tencent representative (the distributor of the Nintendo Switch in China) told a customer that the drift was caused by playing an imported game.
In late December, 2019 we also reported how French consumer magazine 60 millions de consommateurs awarded Nintendo their “Golden Cactus” award (specifically the “Cactus of the Too Fragile Product”), which is given to products and services that cause the most frustration. Belgian consumer organization Testankoop demanded Nintendo repair all Joy-Cons for free, and honor a two year warranty.
Now, Nintendo’s latest Nintendo Switch update (version 10.0.2) includes the following change:
“General system stability improvements to enhance the user’s experience, including a solution for the following:
We have fixed an issue where a Nintendo Switch console with system menu version 10.0.0 or 10.0.1 does not set up a new Nintendo Switch Pro Controller, sometimes causing incorrect joystick control.”
While the Nintendo Switch Pro Controller had unconfirmed reports of also suffering from drifting (or other issues with the joystick), whether the issue in some cases was caused due to software issues is now up in the air.
Nintendo has had more serious issues with software of sorts recently. Previously we reported that Nintendo of Japan had urged its users to use two-step verification, after “In April, the number of inquiries stating that ‘You have been unauthorizedly logged into your Nintendo Account and your credit card has been illegally used’ has been increasing.” (Translation: Google Translate)
We then saw western users stating that their Nintendo accounts had been illicitly accessed from places such as Iraq, Poland, and Chile. Linked Paypal accounts were then used to buy $100 worth of V-Bucks for Fortnite.
While there had been no confirmation on a hacking attempt at first, Nintendo of Japan later stated that 160,000 accounts had been access illicitly. This was via an exploit “impersonating the ‘Nintendo Network ID’ ” and subsequently used to log-in to a user’s Nintendo account.