Payment processors force Japanese retailer to remove adult games indefinitely

Surugaya

Payment processors are continuing to throw their weight around with Surugaya pulling down their online shop for adult games and doujin.

According to Game*Spark and AUTOMATON, the retailer;s online partner Talos EC is hoping to bring the listings back as soon as possible. However they also said the listings will remain down “indefinitely”, adding that a situation has arisen that requires discussions with providers regarding payment methods for adult products”.

Surugaya followed up with a statement saying: “We have always handled the products in question in the same manner as other products. At this time, we are prioritizing informing our customers, so we are unable to provide a clear indication of when the site will reopen. As such, the site will be closed for the time being”.

Over the past several years, payment processors such as Visa and Mastercard have seemingly coerced platform holders and retailers to censor artists. Last year, popular online retailer DLSite was forced to reject western payment processors in order to keep their full inventory listed.

Steam has even gotten involved when earlier this year, payment processors allegedly refused to handle payouts to the creators of adult games sold on Steam. Japanese politicians like Taro Yamada and Ken Akamatsu have pushed back with minor success.

This problem extends beyond Japan, with independent content creators on Patreon being forced to restrict what sort of content they create and host or risk being banned. Many have left Patreon for SubscribeStar.


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A basement-dwelling ogre, Brandon's a fan of indie games and slice of life anime. Has too many games and not enough time.


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