When No Man’s Sky launched back in 2016 and for quite some time after launch, fans weren’t happy with the game. They were promised a product they felt they never got, and Hello Games kept working towards making something fans would like. Now, Hello Games boss Sean Murray has talked up their experiences, and how they listened to fans.

Murray noted that players are usually right when it comes to issues with video games.

“Players are normally almost always right about problems,” Murray said in an interview to PCGamesN. “That’s the thing I always find. They’re almost never right about the solutions – or they can never agree on them, anyway.”

He added that players won’t always suggest a good solution, though.

“So they’ll be like, ‘Oh, I don’t like your inventory system,’ and they’ll tell you crazy things that they want you to do to solve that. Generally that isn’t the most useful thing,” Murray said.

“But the useful feedback is, ‘Sure they don’t like that thing’ or ‘We want to do more of this’ and they’ll have some way that they think that you should add that. But it’s better to take this broader view of all the things that people are saying, and step back and boil that down to data – one of my favourite things in my little programmer brain – and decipher what that means.”

No Man’s Sky is available now for Windows PC, PlayStation 4, and Xbox One.