Nintendo is stopping auto-renewing subscriptions default for Switch Online

Nintendo is stopping auto-renewing subscriptions

Following an investigation from the UK government, Nintendo is stopping auto-renewing subscriptions.

Nintendo has made changes to online subscription policy to essentially make it harder for people to mistakenly pay money towards Nintendo Switch Online.

News that Nintendo is stopping auto-renewing subscriptions was confirmed (via GamesIndustry.biz) after an investigation into how the company would automatically bill users for Nintendo Switch Online subscriptions.

Nintendo will no longer have automatic renewal set as the default option when customers sign up to Nintendo Switch Online, meaning they will have to manually activate the feature themselves.

“As a result of our investigations, a number of changes have been made across this sector to protect customers and help tackle concerns about auto-renewing subscriptions,” said Michael Grenfell, executive director of enforcement at the Competition and Markets Authority (CMA).

He added, “Today’s announcement therefore concludes our investigations into the online video gaming sector. Companies in other sectors which offer subscriptions that auto-renew should review their practices to ensure they comply with consumer protection law.”

Lastly, the CMA has now closed its investigation into these online subscription services as Nintendo made things much more customer-friendly for those who want to cancel their subscriptions and auto-renewal.

In related news – Nintendo confirmed they have no plans for releasing classic games outside their Nintendo Switch Online subscription – read more about that here in our other report.


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