Call of Duty will use AI to moderate voice chat in real time

Call of Duty Modern Warfare 3

Call of Duty has announced they will be implementing an AI system to moderate in-game voice chat in “real time”.

Although Activision claims that the program won’t be implemented until November 10 with Call of Duty: Modern Warfare III, the system is being beta tested in Modern Warfare II and Warzone starting today.

You can read their statement below.

Call of Duty is taking the next leap forward in its commitment to combat toxic and disruptive behavior with in-game voice chat moderation beginning with the launch of Call of Duty®: Modern Warfare® III this November 10th. Activision will team with Modulate to deliver global real-time voice chat moderation, at-scale, starting with this fall’s upcoming Call of Duty blockbuster.

Call of Duty’s new voice chat moderation system utilizes ToxMod, the AI-Powered voice chat moderation technology from Modulate, to identify in real-time and enforce against toxic speech—including hate speech, discriminatory language, harassment and more. This new development will bolster the ongoing moderation systems led by the Call of Duty anti-toxicity team, which includes text-based filtering across 14 languages for in-game text (chat and usernames) as well as a robust in-game player reporting system.

An initial beta rollout of the voice chat moderation technology will begin in North America on August 30 inside the existing games, Call of Duty: Modern Warfare II and Call of Duty: Warzone™, to be followed by a full worldwide release (excluding Asia) timed to Call of Duty: Modern Warfare III on November 10th. Support will begin in English with additional languages to follow at a later date.

While there’s no expectation of privacy using voice chat on a video game, this does mean that your in-game communications will be recorded and transcribed by AI in real time in search of “toxic” content.

Call of Duty: Modern Warfare III is set to launch on November 10th.

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A basement-dwelling ogre, Brandon's a fan of indie games and slice of life anime. Has too many games and not enough time.

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