Devolver Digital has apologized for accidentally cancelling legitimate keys for Fall Guys: Ultimate Knockout among illegitimate ones.
The publisher states they took actions against scammers who were selling Steam keys at an extremely low price; abusing the regional price from Argentina which was already listed too low by mistake.
Some of those who had purchased the game legitimately were also had their keys revoked. As the price in Argentina was also being adjusted to the correct price, it left some users unable to re-purchase the game legitimately at this (accidently) low price.
To compensate, those who have been affected can recover their game by contacting Devolver Digital. You can find the full statement below.
“Devolver Digital recently took action against scammers, refunding and revoking a series of Steam keys that were purchased via fallguys.com at a great discount by resellers and others who exploited regional prices in Argentina.
We made a mistake which resulted in the cancellation of legitimate keys purchased by our community and we apologize unreservedly for our unfortunate error.
Our team also recently adjusted the price in Argentina independent of this issue as the price Fall Guys launched at within the region was incorrect, leaving those who had their game revoked unable to re-purchase at its original price.
Those who have been affected may recover their copy of the game by sending an email to [email protected] with their details and email address used in the purchase.
Thank you for your support and apologies for the inconvenience. We promise to do better moving forward and we will take care of all of the community that was affected. [Heart Emoji]”
In earlier news, the Fall Guys: Ultimate Knockout had begun a “Battle of the Brands.” The brand who was willing to donate the highest amount to Special Effect (a UK charity helping those with physical disabilities play video games) would have their costume added to the game.
This was likely capitalizing on the high amount of fan and brand-made Fall Guy costume designs, while also supporting a charitable cause. As of this time of writing, Tushy a bidet company, is winning the charge with a bid of $420,069.69 USD. This is 69 cents higher than steamer Ninja’s bid.
The costume features a peach-headed Fall Guy wearing a t-shirt with the caption “Ask me about my butthole.” The contest ends August 31st.
You can read a rundown of the game via Steam below. Editor’s Note: Heading titles from the images within the store page description have been omitted, as they are repeated in the text under them.
Fall Guys: Ultimate Knockout flings hordes of contestants together online in a mad dash through round after round of escalating chaos until one victor remains! Battle bizarre obstacles, shove through unruly competitors, and overcome the unbending laws of physics as you stumble towards greatness. Leave your dignity at the door and prepare for hilarious failure in your quest to claim the crown!
Massive Online Pandemonium: Dive into a series of ridiculous challenges and wild obstacle courses with masses of other competitors online, all with the hopes of making the cut and advancing to the next round of mayhem.
Competitive & Cooperative: Shift between competitive free-for-alls and cooperative challenges where the losing team all get eliminated!
Comically Physical: Watch in delight as your fellow competitors bend, bounce, and bash their way to hilarious, physics-based failure!
Delightfully Customizable: Fail in style with everything from fashionable pineapple couture to the latest in bunny hats available to customize your look in Fall Guys.
Fall Guys: Ultimate Knockout is available now on Windows PC (via Steam), and PlayStation 4. In case you missed it, you can find our review here (we highly recommend it!)
Image: Steam
